[Craig Mc-g]

Bought a brand new QX80 in June and it's been in for service 3 times due to the engine light coming. They think the issue is a faulty fuel pump. Anyone else have this problem? Had the car for just 3 months and thus far its been in the Infinti service bay for 12 days total.

 

[Luxurious]

haven't heard of anyone having that issue
it might be worth the effort to visit another dealer and ask if they had any QX80's come in for that reason.

 

[Luxy]

They probably wouldn't even say anything to be honest. But that's really unfortunate, I would get pretty upset. Have they given you any compensation for your inconvenience ?

 

[Luxurious]

From my experience they often won't do anything much about it, all you would get while your vehicle is being worked on is a loaner, but that's standard practice and nothing out of the ordinary and nothing as a "sorry"

 

[Luxy]

That's pretty darn sad. One of my good buddies actually bought a car brand new from a Subaru dealership. Had to go back within the first 2 months for an issue that was supposed to take 30 minutes. Ended up taking the whole day so they gave him a loaner vehicle and promised him they would fix his first small dent for free when it happened because of the inconvenience it caused him.

 

[Luxurious]

If it's an day-long job then they should offer to shuttle you to where you have to go and many dealers do that, loaner/rental is another option. Just a matter of asking them what accommodations will be made. Worst case scenario you get your own rental, pay for it out of your own pocket and go through the process of getting them to reimburse you.

 

[Luxy]

That sounds like a long process for the reimbursement. Unless you decided that with them together initially which at that point I'm sure they'll just offer the loaner

 

[Courtright11]

Engine Light FIX?

Were they able to fix the issue - what was the problem?